The Training page for Volunteer Today has historically
focused on tips for trainers. Each issue will now have information on
some aspect of professional development for managers of volunteers and
some articles on how to be a better trainer of volunteers. The author
of this page, Nancy Macduff, is open to ideas and suggestions from readers
on what might be useful information in the area of professional development.
You can email her at: email@example.com.
Be observant when you are attending training. Watch the training and the activities for the tricks, hints, exercises that can be used in your own training.
Issue people red dots with self–adhesive backing. The participants can use the dots to highlight information on workbooks, handbooks, or handouts that he/she wishes to remember.
Post a sheet of easel paper on the wall. Label it as the parking lot. Put markers and medium size post-its nearby. Participants in the session can put topics or concerns on the parking lot they wish to be discussed before the session is over. The trainer needs to check it periodically and leave time at the end of the session to address as many items as possible.
Icebreaker. Ask people to share their middle initial. Participants need to guess the name. Great way to learn names in a small training group.
If you have volunteers working with children here is a way to help them establish some rules of conduct when he/she is with the child. During the training issue each person a teddy bear. Provide a removable nametag on a string to go around the neck of the bear. The trainee is to write the name of a child he/she cares about on the nametag. The participants then make a list of “behaviors” or conduct that would be best for their bear. This personalizes the establishment criteria for behavior and it engages the learners in setting those parameters.
Review questions at the end of training help solidify learning. Ask participants to tell one thing learned in the session. To determine who talks, take a soft Nerf type ball and throw out to someone. That person throws to someone else, until everyone has had a chance to answer the review question.
Long training sessions that last late into the afternoon need “pick-me-ups” that are not food. Here is a good brainteaser that takes but a few minutes, people can work together, and it helps re-energize a group. On easel paper or white board list numbers in this order in two rows.
8, 11, 15, 5, 14, 1, 7,
6, 10, 13, 3, 12, 2
Next tell the participants “You’re seeing all the numbers from one to 15 with the exception of four and nine. Your task is to decide why the numbers are arranged in this sequence, then put the missing numbers in their proper places.
Option 1 Have the entire group work on it individually.
Option 2 Ask people to try it individually and not give away the answer before the end of the time allotted for the exercise.
Option 3. Have people work in teams or small groups, for prize to person who gets it first.
Answer: The numbers are listed alphabetically. Therefore, four goes after five and nine follows 14.
Ideas, theories, information, and
training for those who manage the work of volunteers
Tri-Cities Volunteer Training
Wednesday, May 6, 2009
8:30 a.m. - 4:00 p.m.
It is getting harder and harder to
find volunteers. What is happening? The Tri-Cities, WA DOVIA
(Directors of Volunteers in Agencies) is sponsoring a day-long workshop
on several aspects of engaging volunteers. Participants learn
about the Multi-Paradigm Model of Volunteering, the elements of effectively
engaging and retaining volunteers, how to gain support for the volunteer
program, and strategies to manage the diverse volunteer pool
Highly interactive exercise, opportunities to assess your program
and methods to recruit and manage more effectively are the focus of
For detail information on registration
and location contact: firstname.lastname@example.org or call (509) 582-0631.
Portland State University Training
for Managers of Volunteer Programs
Institute for Nonprofit Management Launches
Volunteer Engagement and Leadership Courses
Volunteer Engagement and Leadership Program
Courses offered in spring Quarter-late
March to June
Portland State University’s Institute
for Nonprofit Management and the Department of Extended Studies have partnered
to offer an educational series designed to build your volunteer program
to standards of excellence and provide professional development for you.
Volunteers are engaged in programs and
projects around the world in new and exciting ways. Recruiting and
organizing them is art and science. This new program teaches you cutting
edge strategies to engage volunteers.
The Volunteer Engagement and Leadership
Program (VELP) offers two formats to educate professionals and others
on how to successfully engage and lead volunteers. Formats provide
hands-on practical exercises and experiences for learners at all levels
to enhance their work with volunteers.
Learning Option 1-
Online course in Volunteer Engagement and Leadership-Students from around
the world engage in first class instructions from seasoned veterans in
the organization of a volunteer program. Topics include recruiting,
screening, planning, marketing, supervision, evaluation, and recognition,
to name a few. This is an asynchronous class. For more information
visit the PSU Web site. http://www.extended.pdx.edu/degrcomp/programs/v_engagement.php
Learning Option 2-Online
learning is not for everyone, so the Institute for Nonprofit Management
provides the same content as the online course, but in a face-to-face
format. Visit the INPM Web site for more detailed information on
the open enrollment Institute or one tailored to a single group. http://www.extended.pdx.edu/degrcomp/programs/v_engagement_training.php
Today encourages mangers of volunteers to enhance their skills and
effectiveness on the job through a variety of educational opportunities.
Experienced managers of volunteers can highlight that skill achievement
by seeking the Certified in Volunteer Administration (CVA) endorsement.
The Council for Certification in Volunteer Administration (CCVA) advances
the profession and practice of volunteer resource management by certifying
individuals who demonstrate knowledge and competence in the leadership
of volunteers. Certified in Volunteer Administration (CVA) is an international
credential awarded to practitioners with at least 3 years of experience
who successfully complete an exam and written portfolio process. Originally
developed by the Association for Volunteer Administration (AVA) several
decades ago, the credentialing program is now sponsored by the Council
for Certification in Volunteer Administration. For detailed information
visit their Web site at: http://www.cvacert.org.
COLLEGE PROGRAMS ON NONPROFIT
AND VOLUNTEER MANAGEMENT
Close to 200 colleges and universities
offer academic programs on nonprofit and volunteer sector management.
They are usually master's degree programs, but not always. American Humanics
sponsors undergraduate programs, as well. If you are looking to push out
the professional development window, consider taking a course at one of
these colleges. A full list resides at http://tltc.shu.edu/npo/.
Thank Roseanne Mirabella, of Seton Hall University for keeping up with
in assessing your volunteer recruiting strategies?