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Explore the world of books, guidelines, online resources to enhance and improve your administration of volunteer programs .

~April 2014~

lady at library shelf


Developed by the Association for Volunteer Administration (2005)

The Council for Certification in Volunteer Administration (CCVA) is the body that certifies individuals in the profession of volunteer administration.  The process begins with enrollment between December and March.  There is a book to study and then a supervised test.

One of the tools CCVA provides enrollees is a professional ethical standards manual.  I have been using this tool in volunteer administration courses I teach online for Portland State University in Oregon.  I pose an ethical dilemma for the students.  They must use the ethical guide to answer the questions.  And a hearty exchange of views ensues.

More than one person taking this series of classes has told me that the Ethical Standards have helped them in practical ways.  One student told me she showed it to her supervisor who seemed stunned to think that those who manage volunteers would have such a tool.  “You really are a profession,” she said to the manager. 

A copy of the Ethical Standards can be downloaded or you can visit the CCVA web site .  It really does need to be in a readily accessible location on paper or your computer. 

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