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HEALTH CARE VOLUNTEER PROGRAMS

This page is devoted to the management of volunteer programs in health care settings.

 

~August 2013~

Leadership in Action

LEADERSHIP IN ACTION

Inherent in any leader, whether born or trained, are the following elements.  Think of a bull’s eye target or an onion.  Now imagine at the very center or core are the values instilled in that leader.  These are the things at the heart of the leader.  Generally formulated at an early age, leaders are often unwilling to compromise on their values because they are the most important aspects of life to them.  Now, surround that core with beliefs. Grown from your values, beliefs are the lenses through which you view the world.  Positive and uplifting values and beliefs will result in positive expectations for your life.  With positive expectations, exceptional leaders will have a positive attitude.  They can see possibilities where others may see challenges and setbacks.  All of these things culminate in actions.  And this is where the exceptional leader stands out. 

blue onion

Exceptional leaders understand who they are.  Take a moment and evaluate yourself.  Are your values and beliefs truly aligned with who you are?  Do your expectations set you up to come out on top…or fail?  Do your actions speak louder than words?  What do actions say to those who do not know you well?  Based on their experience, how would people around you describe you to others? 

As volunteer leaders in our organizations continually vying for a seat at the management table, it is important to understand this basic concept.  Be certain that you can illustrate your worth to those at the management table.


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The author of the Heath Care Volunteer Programs column is Mary Kay Hood MS, Hendricks Regional Health, Danville, IN (317) 745-3556. With a BS degree in biology from Marian College and a Master of Science in Management from Indiana Wesleyan University, Mary Kay has been involved in volunteer management over twenty years with a zoo and in the health care field. During that time, she completed the Management of Volunteer Programs course offered at University of Indianapolis, several supervisory training programs as well as the Indiana Hospital and Health Association’s Management Institute offered by the Executive Education Program, School of Public and Environmental Affairs at Indiana University. Mary Kay served on the Nonprofit Training Center of United Way from 1993 to 2006. During that time, she taught many workshops also facilitating speaker arrangements for the Basic Volunteer Management series. Additionally, she has presented at various national and international conferences. Mary Kay served as president of the Central Indiana Association for Volunteer Administration (CIAVA) from 1993-1997 and the Indiana Society of Directors of Volunteer Services (ISDVS) from 2006-2008. She was also the recipient of the 1995 Outstanding Director of Volunteer Services Award and the 2002 United Way of Central Indiana Volunteer of the Year Award. Most recently she served on the Steering Committee for COVAA resulting in the formation of a new national membership organization for those in volunteer management, the Association of Leaders in Volunteer Engagement (AL!VE). With several published articles, she is also author to two books: The One Minute Answer to Volunteer Management Questions and The Volunteer Leader as Change Agent.


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