VolunteerToday.com ~~ The Electronic Gazette for Volunteerism
HOME
Archives Search
Ask Connie
Boards & Committees
Bookstore
Calendar of Events
Internet Resources
News
Reviews: Books and Resources
Tech Tips
Volunteer Program Evaluation Series
Who We Are
Email Us
BOARDS AND COMMITTEES

They are volunteers, too!
Look here for information and the latest techniques to develop your board or committee. The purpose is to help those who work or serve on nonprofit boards of directors or committees.

~August 2013~

committee meeting

CONFLICT RESOLUTION AMONG VOLUNTEERS



What is the board’s role in volunteer conflict resolution? Conflict resolution should be a part of the volunteer policies articulated in the volunteer policy manual. A volunteer policy manual is approved by the board of the nonprofit.

The volunteer board does not want to hear day-to-day volunteer complaints. If they are, this is a symptom of a flawed system of dealing with complaints. It is equally a mistake to shut down dialogue with volunteers. A policy of never listening to volunteers paves the way to a future embarrassment. There needs to be a logical grievance process that ends with the board reviewing the matter.

cartoon figures around round table

Imagine a board presented with the evidence of management wrong-doing by volunteers. The board shuts down the volunteers who bring this evidence. As a result the volunteers go to the press.


Return to Top



A Service of MBA Publishing-A subsidiary of Macduff/Bunt Associates All materials copyright protected ©2013
821 Lincoln Street, Walla Walla, WA 99362 (509) 529-0244 EMAIL: mba@bmi.net
Twitter: http://twitter.com/NLMacduff

The content of all linked sites are beyond the control Volunteer Today and the newsletter assumes no responsibility for their content.