| Training Volunteers and Professional
The Training page for Volunteer Today has historically focused on tips for trainers. Each issue will now have information on some aspect of professional development for managers of volunteers and some articles on how to be a better trainer of volunteers. The author of this page, Nancy Macduff, is open to ideas and suggestions from readers on what might be useful information in the area of professional development. You can email her at: email@example.com
~ February 2012 ~
TRAINING BREAKS AND RETENTION
Adult brains do best in absorbing information when the information presented provides interaction, is lively, practical, has a logical sequence, and is fun. Have you considered the impact of breaks on retention? The adult attention span is about 25 minutes. Presentations or activities longer than 25 minutes can be marginalized in the retention department.
A single learning objective might take two hours to accomplish, but it best not be 120 minutes of a PowerPoint lecture. About every 20 minutes the learner should be doing something new.
Example: Brainstorm with partner (5 mins.) Debrief and Discuss the Brainstorm with trainer and other learners. (15 mins.) View an informational video on same topic (10 mins.). Case studies based on video-discussion with small group (20 mins.) Debrief the case studies-group reports (25 minutes). The topic stays the same, but the activities change. This increases the retention rate for all learners.
These are the ABCs of increasing retention during training sessions. So too the physical break for getting coffee, using the restroom, getting a smoke or just walking around has an impact on retention. Breaks need to be included in the training plan. One about every two hours. Trainers should never be tempted to skip them “to accomplish our agenda.” The adult brain needs some time to process and that frequently occurs during the breaks.
One way to move to a “break mentality” for the learners is for the trainer to load some breathtaking outdoor scenery into PowerPoint. Use 10-15 scenes letting the computer scroll through during a break. Get pictures of national parks, or local scenic areas. Have them scroll during the 15-minute break. No need for comment or reference. This sends the brain a message that suggests, “break time.”
Do not use pictures of clients or other volunteers. The scenes must be something disconnected from the work the learner is studying in the training session. Relaxation is the watchword. Retention is the goal!
Portland State University Training for Administrators of Volunteer Programs
Institute for Nonprofit Management
Department of Extended Studies
Volunteer Engagement and Leadership Program
Portland State University’s Volunteer Engagement and Leadership certificate program offers classes all semesters throughout the year. Recruiting volunteers is the first class in a series of five courses and covers the organization and administration of volunteer program. Other classes include: Recruiting, Training, Leadership, Supervision and Communication, and Evaluation and Recognition.
Class is fully online
For registration assistance phone (503)725-4822 or Toll Free: (800) 547-8887 ask for ext. 4822
Online contact: http://www.extended.pdx.edu/degrcomp/programs/v_engagement.php
Portland State University’s Institute for Nonprofit Management and the Department of Extended Studies have partnered to offer an educational series designed to build your volunteer program to standards of excellence and provide professional development for you.
Volunteers are engaged in programs and projects around the world in new and exciting ways. Recruiting and organizing them is art and science. This new program teaches you cutting edge strategies to engage volunteers.
The Volunteer Engagement and Leadership Program (VELP) offers two formats to educate professionals and others on how to successfully engage and lead volunteers. Formats provide hands-on practical exercises and experiences for learners at all levels to enhance their work with volunteers.
Learning Option 1 -
Online course in Volunteer Engagement and Leadership-Students from around
the world engage in first class instructions from seasoned veterans in
the organization of a volunteer program. Topics include recruiting,
screening, planning, marketing, supervision, evaluation, and recognition,
to name a few. This is an asynchronous class. For more information
visit the PSU Web site.
Learning Option 2 - Online learning is not for everyone, so the Institute for Nonprofit Management provides the same content as the online course, but in a face-to-face format. Visit the INPM Web site for more detailed information on the open enrollment Institute or one tailored to a single group. http://www.extended.pdx.edu/degrcomp/programs/v_engagement_training.php
A TIP A DAY ON MANAGING VOLUNTEERS
Interested in quick tips on recruiting, coaching, communication, record keeping for your volunteer program. Follow Volunteer Today publisher and editor, Nancy Macduff on Twitter. She is posting quick ideas each workday on Twitter about the administration of volunteers. Check out this new quick resource on Twitter at NLMacduff. It is the VERY abbreviated form of Volunteer Today.
Nancy is seeking tips, hints, ideas, comments on things related to the management and administration of volunteers. You can leave a Tweet on the Twitter site or email Nancy at firstname.lastname@example.org. The tip cannot be longer than 140 spaces or characters.
REMEMBER: Followers on Twitter can set their profile on privacy to avoid getting unwanted Tweets. Also, you must pick up Tweets, they do not pop up like your email. Make it a bookmark on your computer. Yes, you can Twitter from your computer, you do not need a smart phone!
If you have not used this social media form of communication and would like to learn how to use it for future communication with volunteers, this is a good way to practice. Tell the people in your organization and your colleagues in the community about this new site, exclusively for those who coordinate the work of volunteers.
JOURNAL FOR DIRECTORS OF VOLUNTEER PROGRAMS
The International Journal of Volunteer Administration is a practitioner journal grounded in solid scholarship in the field of volunteerism, but with practical advice for those who manage volunteers.
The Journal is a refereed publication of the North Carolina State University in Raleigh, NC, USA. The IJOVA seeks to provide an exchange of ideas and a sharing of knowledge and insights about volunteerism and volunteer management and administration, both in North America and internationally.
The Journal is a not-for-profit service of the Department and North Carolina State University that seeks to connect practitioners, academicians, and consultants in greater service to the global volunteer community and the professionals who lead it.
The IJOVA is governed by a six-member Editorial Board representing the three predominant genres of volunteer management professionals: (a) practicing managers of volunteers, (b) consultants, and (c) academicians focusing upon volunteer management and administration. Three Board members represent the United States while one member each represents Canada, Mexico, and Europe.
Subscriptions are a modest $40. for the electronic journal. For more information and to read six issues for free go to the IJOVA Web site.
AL!VE SEEKS MEMBERS
You can learn more about AL!VE at their Web site. http://www.volunteeralive.org There is information on the board of directors, resources, newsletter, and committees. It is now possible to join the organization online as it moves forward in its development.
COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to 300 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://tltc.shu.edu/npo/. Thanks to Roseanne Mirabella, of Seton Hall University for keeping up with this list
A Service of MBA
Publishing-A subsidiary of Macduff/Bunt Associates All materials copyright
The content of all linked sites are beyond the control Volunteer Today and the newsletter assumes no responsibility for their content.