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Explore the world of books, guidelines, online resources to enhance and improve your management of volunteers .

~September 2010~

Building Volunteer/Staff Relations
Ivan Scheier
ISBN 0-940576-28-7

Studies dating from 1993 to 2010 report that the relationship between volunteers and staff is critical to the operation of an effective organization.  The lack of good relations can impact the effectiveness of service delivery to clients, members or patrons.  Building Volunteer/Staff Relations includes a process to analyze problems and steps to plan improvements. 

The book reviews why staff resist help from volunteers, insight into how volunteers misinterpret their roles, and checklists to assess the relationship between staff and volunteers.

There are checklists, samples, and loads of practical samples to lead to changing the equation between volunteers and staff.  The appendix provides a sample of volunteer policies as a bonus. 

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