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Training Volunteers and Professional Development

The Training page for Volunteer Today has historically focused on tips for trainers. Each issue will now have information on some aspect of professional development for managers of volunteers and some articles on how to be a better trainer of volunteers. The author of this page, Nancy Macduff, is open to ideas and suggestions from readers on what might be useful information in the area of professional development. You can email her at: editor@volunteertoday.com.

~ August 2010 ~

TRAINING VOLUNTEERS ONLINE


More and more organizations are migrating training to an online format.  Here are two resources to help you do that successfully. 

  • Copyfree Templates  is a “fill-in-the-blank” location to create training pages for online training. You can create frames, insert diagrams, pictures and text on the same page, and a tool for creating questions where the answer is displayed on screen. 
  • The Hot Potatoes includes six applications, enabling you to create interactive multiple-choice, short-answer, jumbled-sentence, crossword, matching/ordering and gap-fill exercises for the World Wide Web. Hot Potatoes is freeware, and you may use it for any purpose or project you like. It is not open-source

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ELEMENTS THAT MAKE UP A TRAINING WORKSHOP

Once learning objectives have been written for a workshop the next step is to outline what happens during the training.  Teachers call it a lesson plan.  Trainers call it a workshop outline.  No matter what you call it, it is a specific outline to guide you as you present the workshop.  Here are those elements.

Welcome and Icebreakers

Help people know one another.  Icebreakers should be short and try to relate them to the volunteer tasks the volunteers will be learning about. Do not forget to introduce yourself.

Time Frame

Decide in advance how long the training will last.  For longer training sessions with multiple topics decide how long for each session.  Example:  History 20 minutes; Confidentiality 45 minutes, etc

Activities

This includes things done to teach to each of the learning objectives.  Lectures, small group discussion, problem solving groups, team discussion, tests, personal assessments, and so much more are your choices.

Debriefing

Every learning activity is followed by a debriefing or summarizing activity.  It can be as simple as asking for questions from the group.  Debriefings are planned and can last as long as 30 minutes depending on the activity you used.

Break

Include in your plan breaks of 10 minutes.  They should be every 90 minutes, at a minimum.

Reviews

At the end of the training there should be a review of the training.  Ask students what information will be used on their job.  What was most memorable?  Questions should be designed to have the learner review the session’s key points.

Evaluation

Allow participants the opportunity to evaluate the workshop.  Be consistent in questions, so over time you can gather information to adjust the training.

 


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Professional Development

Ideas, theories, information, and training for those who manage the work of volunteers


The Volunteers Are Coming — Are You Ready?

Online Training for Directors of Volunteer Programs

Online Classes


Recruiting Volunteers

and

Training Volunteers


Fall Quarter September 27, 2010 to January 2, 2011

  • Want to improve and organize your recruiting efforts?
  • Interested in targeting a market for recruiting volunteers?

Beginning in September the Volunteer Engagement and Leadership Program offers two online courses, Recruiting Volunteers and Training Volunteers in conjunction with the School of Public Administration’s Institute for Nonprofit Studies and the Department of Extended Studies.  The classes are part of a series that leads to certification in Volunteer Administration and can be taken pass/fail or for college credit.

Recruitment of Volunteers engages students in a marketing approach to the recruitment of volunteers.  Interactive activities involve students in practical discussions of the different styles of volunteering—traditional and episodic; building a recruiting plan, advertising and promotion for volunteers, and the organization of a volunteer recruiting team.

Training of Volunteers is an eight week course that outlines strategies to be an effective trainer of adults. Students practice selecting content, writing learning objectives, selecting the activtities and exercises for the workshop sessions, and evaluating the training. The foundation of the class is the latest research on the brain and memory and principles of adult learning.

Assignments are interactive and designed to build skills directly applicable to a manager of volunteers program.  Assignments can be used immediately in existing volunteer programs. 

For more information on the program visit: http://distancedegree.pdx.edu//programs/v_engagement.php


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Honolulu, Hawaii

Sponsored by the Hawaii Association of Managers of Volunteers

September 17 and 18, 2010

Volunteer Management for a New Decade

For more information: Visit our Events page

 

Indianapolis, IN

Volunteer Program Infrastructure

Sponsored by Central Indiana Association of Volunteer Administrators

Friday, October 15, 2010

Donnas@damar.org

Click here for registration form

 


 

Portland State University Training for Managers of Volunteer Programs

Institute for Nonprofit Management

Department of Extended Studies

Volunteer Engagement and Leadership Program

 

Portland State University’s Volunteer Engagement and Leadership certificate program offers classes all semesters throughout the year. Recruiting volunteers is the first class in a series of six courses and covers the organization of the recruitment effort. It includes the impact of societal changes on volunteering, practical strategies for organizing recruiting include conducting needs assessments, strategic planning, and position descriptions. There is also information on the basics of marketing in the volunteer arena, advertising and promotions, screening and the utilization of volunteer recruiting teams.

The second class in the series is training volunteers. It moves the student from understanding the concepts of how adults learn to organizing content, writing learning objectives, and writing a training plan. Both classes will be offered during winter semester, beginning in January 2010.

Class is fully online

x For registration assistance phone (503)725-4822 or Toll Free: (800) 547-8887 ask for ext. 4822

x Online contact: http://www.extended.pdx.edu/degrcomp/programs/v_engagement.php

GENERAL INFORMATION

Portland State University’s Institute for Nonprofit Management and the Department of Extended Studies have partnered to offer an educational series designed to build your volunteer program to standards of excellence and provide professional development for you.

Volunteers are engaged in programs and projects around the world in new and exciting ways.  Recruiting and organizing them is art and science. This new program teaches you cutting edge strategies to engage volunteers.

The Volunteer Engagement and Leadership Program (VELP) offers two formats to educate professionals and others on how to successfully engage and lead volunteers.  Formats provide hands-on practical exercises and experiences for learners at all levels to enhance their work with volunteers.

Learning Option 1 - Online course in Volunteer Engagement and Leadership-Students from around the world engage in first class instructions from seasoned veterans in the organization of a volunteer program.  Topics include recruiting, screening, planning, marketing, supervision, evaluation, and recognition, to name a few.  This is an asynchronous class. For more information visit the PSU Web site.
http://www.extended.pdx.edu/degrcomp/programs/v_engagement.php

Learning Option 2 - Online learning is not for everyone, so the Institute for Nonprofit Management provides the same content as the online course, but in a face-to-face format.  Visit the INPM Web site for more detailed information on the open enrollment Institute or one tailored to a single group. http://www.extended.pdx.edu/degrcomp/programs/v_engagement_training.php


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JOURNAL FOR DIRECTORS OF VOLUNTEER PROGRAMS

The International Journal of Volunteer Administration is a practitioner journal grounded in solid scholarship in the field of volunteerism, but with practical advice for those who manage volunteers.

The Journal is a refereed publication of the North Carolina State University in Raleigh, NC, USA. The IJOVA seeks to provide an exchange of ideas and a sharing of knowledge and insights about volunteerism and volunteer management and administration, both in North America and internationally.

Formerly published by the now-dissolved Association for Volunteer Administration (AVA), The Journal is a not-for-profit service of the Department and North Carolina State University that seeks to connect practitioners, academicians, and consultants in greater service to the global volunteer community and the professionals who lead it.

The IJOVA is governed by a six-member Editorial Board representing the three predominant genres of volunteer management professionals: (a) practicing managers of volunteers, (b) consultants, and (c) academicians focusing upon volunteer management and administration. Three Board members represent the United States while one member each represents Canada, Mexico, and Europe.

Subscriptions are a modest $40. for the electronic journal. For more information and to read six issues for free go to the IJOVA Web site.


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AL!VE SEEKS MEMBERS


The Association of Leaders in Volunteer Engagement (AL!VE) is a national organization that supports and advocates for professionals in the field of volunteer management.  Membership is diverse cross section of professionals who are managers, directors, trainers, and consultants committed to the engagement of volunteers.

You can learn more about AL!VE at their Web site.  http://www.volunteeralive.org There is information on the board of directors, resources, newsletter, and committees.  It is now possible to join the organization online as it moves forward in its development. 


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Certified in Volunteer Administration (CVA)

Volunteer Today encourages mangers of volunteers to enhance their skills and effectiveness on the job through a variety of educational opportunities. Experienced managers of volunteers can highlight that skill achievement by seeking the Certified in Volunteer Administration (CVA) endorsement. The Council for Certification in Volunteer Administration (CCVA) advances the profession and practice of volunteer resource management by certifying individuals who demonstrate knowledge and competence in the leadership of volunteers. Certified in Volunteer Administration (CVA) is an international credential awarded to practitioners with at least 3 years of experience who successfully complete an exam and written portfolio process. Originally developed by the Association for Volunteer Administration (AVA) several decades ago, the credentialing program is now sponsored by the Council for Certification in Volunteer Administration. For detailed information visit their Web site at: http://www.cvacert.org.


COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT

Close to 300 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://tltc.shu.edu/npo/. Thank Roseanne Mirabella, of Seton Hall University for keeping up with this list.


Interested in assessing your volunteer recruiting strategies?

Use a self-directed evaluation tool

Get help with one of the Volunteer Program Evaluation Series.


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