• National Director, Project Concern International: 30,000 volunteers leading fund-raising & educational events, raising $17 million in pledges. Developed walkathon concept.
  
• Faculty, University of Colorado, Boulder, Volunteer Management Training course.
  
• Training up to 10,000 volunteer managers a year since 1979.
  
• With partner Steve McCurley, and Directors of the Arkansas Division of Volunteerism and Public Policy Dept., Univ. of Arkansas, Little Rock, developed structure, processes, training and materials for prototype for AmeriCorps: the Delta Service Corps. Three-year effort included recruiting, site development and training of Corps members in Arkansas, Mississippi and Louisiana.
  
• Development of Lay Ministry program for Lord of Life Lutheran Church, Darien, Illinois.
  
• Working with many groups as consultant and material developer including Junior League of America, American Red Cross, Aid Association for Lutherans, State of Minnesota (People to People Program), West Virginia Council of Churches/ Dept. of Elder Affairs, Association of Volunteer Administration, Points of Light Foundation, Dept. of Defense, and Arthritis Foundation..

• Consultation on volunteer management, systems, materials, etc.
  
• Materials development. Systems development. Limited training.
  
• Marketing designs. Training materials designed.
  
• Writing..."how to" materials for publication, instructional manuals or web access.

Publications:

Sue has written 25 books on volunteer management, marketing, wellness & training. They include:

• Recognizing Volunteers & Paid Staff: The ART, the SCIENCE and A GAZLLION Ideas!
  
• Best Practices for Volunteer Programs.*
  
• Measuring UP! Assessment Tools for Volunteer Programs.*
  
• New Competencies for Volunteer Administrators.
  
• Handling Problem Volunteers*
  
• The Great Trainer's Guide: How to Train (almost) Anyone to do (almost) Anything!
  
• Marketing for Volunteer Programs.
  
• How to Take Care of You...So You Can Take Care of Others.
  
• Secrets of Leadership. **
  
• Megatrends in Volunteerism. Mapping the Future for Volunteer Programs.
  
• 101 Ideas for Volunteer Programs*
  
• 101 MORE Ideas for Volunteer Programs*
  
• 101 Ways to Raise Resources*
  *with Steve McCurley
  **with Rick Lynch
• Sue is the founding Editor of the field's primary newsletter:
  GRAPEVINE: The Volunteer Manager's Newsletter, est. 1981.
  Now co-written with Steve McCurley.
  6 issues annually. $25.
  Call 1-800-272-8306 to subscribe.