Experience in Volunteer Management/Administration:
Currently:
International consultant in volunteer management/administration
Adjunct Faculty The Ohio State University, The
Institute for Leadership and Volunteer Administration
Editor, Journal of Volunteer Administration
Licensed social worker
Invited speaker, three World Volunteer Conference: AVA Asia Pacific
Regional Conference, South American Regional Conference and Ontario
Provincial Conference
Annual presenter, International Conference on
Volunteer Administration (ICVA), and National Volunteering and
Community Service Conference (POL).
Lecturer, University of North Texas, Social Evolution
of Contemporary Volunteerism Internet Course
Member, International Association for Volunteer
Administration (AVA), International Association of Volunteer Effort
(IAVE), and Association for Research on Nonprofit Organizations
and Voluntary Action (ARNOVA)
Volunteer Executive, The International Executive
Service Corps
Previous experience:
Director of Training and Consultation for major
metropolitan volunteer center
Director, inner-city church based senior outreach
program
Volunteer Program Director, Settlement House
Past President, Volunteer Administrators
Network of Central Ohio, recipient of Award for Excellence
Past President, Volunteer Ohio, recipient of Lifetime
Achievement Award
Types of Services Offered:
Consulting
Facilitating
Speaking
Workshops/Trainings
Strategic Planning
Outcome/Impact Evaluation
Organizational Assessment
Focus Areas:
Volunteer management
Contemporary trends
Risk management
Impact evaluation
Ethics
Leadership/Professional Development
Generational differences/tensions
Strategic communication skills
Board development
Strategic planning
Facilitation: planning retreats and staff development
retreats
Publications:
Volunteer Literacy Manual, Reading Recovery Council of North America
Combining Inspiring Leadership and Effective Management: The Underpinnings
of a Strategic Volunteer Program: The Paradigm Organizational
Effectiveness Series, Points of Light Foundation
Referred Journal Articles (Samples):
Management Implications of Contemporary Trends in
Voluntarism in the United States and Canada
Personal Capacities for Volunteer Administrators:
Drawing Upon the Past to Move Into the Future
Assessing the Impact of Volunteer Programs
Magazine Articles (Samples):
Leadership and Ethics, Leadership Link, Spring 2002
Exploring Contemporary Trends in Volunteering, Connecting the
Points, Fall 2001
Volunteers: The Next Generation: The Federal Credit Union,
March/April 2001
Merrill, Mary V. (2001). Family Volunteering: Personal Excellence,
February 200l
Strengthening the Link Between the Corporations and the Not-for-Profits:
The Not-for-Profit CEO Monthly Letter, June 1999
Special Projects:
A High Stakes Affair: Managing Risks in Volunteer
Programs. National teleconference and training video
Walking the Management Tightrope Without a Net:
Making Ethical Decisions in Volunteer and Service Programs. National
teleconference and training video
Developing Mentoring Programs (training module).
The Salvation Army
Volunteer Management Curriculum. CHP International
Facilitator, 1997 Presidents Summit for Americas
Future
Organizational Assessment Trainer, Paradigm Project.
Points of Light Foundation
Consultant/facilitator, International Leadership
Study Tour, National Extension Leadership Development. Moscow Russia
Consultant/facilitator, International Youth Leadership
Study Tour. North Carolina 4-H: Armenia
Selected Workshops and Presentations:
Ethics and Leadership
Engaging The New Volunteers
Contemporary Trends in Volunteerism and the Management
Implications
International Megatrends in Volunteerism
Four Challenges For Volunteer Managers
The A.R.T. of Volunteer Management
Strategic Communication Skills
Working With Limited Resource Volunteers
The Promise of Technology for Volunteer Programs
Seven Strategies for Strengthening Corporate Community
Relationships
Linking Program Planning and Outcome Evaluation
AGE Matters: Exploring Generational Differences
A High Stakes Affair: Managing Risks in Volunteer
Programs
Clients (Sampling):
Bowling Green University
Court Appointed Special Advocates & Guardian Ad Litem Association
Girl Scouts of America
Hebrew Immigrant Aid Society
Heifer International
Indiana Society of Directors of Volunteer Services
Indiana Nonprofit Resource Network
Kansas Nonprofit Association
New England Society of Directors of Volunteer Services
North Carolina Association for Volunteer Administration
Ohio Department of Aging
Ohio Library Council
Society for Technical Communication
Texas Department of Mental Health and Mental Retardation