| Training Volunteers and Professional
The Training page for Volunteer Today has historically focused on tips for trainers. Each issue will now have information on some aspect of professional development for managers of volunteers and some articles on how to be a better trainer of volunteers. The author of this page, Nancy Macduff, is open to ideas and suggestions from readers on what might be useful information in the area of professional development. You can email her at: firstname.lastname@example.org.
Organizing the Content of Training
Getting ready to provide training is a multi-step process that begins with a purpose statement. Immediately following that is the organizations of the content of what is taught. This critical step can be overlooked by someone who has taught the content for years or done it for years. No matter the years of experience it is a dangerous step to skip.
Even the most experienced trainer can forget a key point or element, leave out a step because there is a short cut, or organize it in a less then linear process. This makes learning how to do the task difficult at best for the learner, if not downright impossible.
It is critical to write down all the key points to be covered and make sure it is a step-by-step process, with bite-sized chunks for learning. If you are teaching someone how to operate something or engage in a psychomotor skill, it is easy to list the steps. The challenge is when the topic or content is more philosophical or theoretical. An example might be teaching volunteers the importance of confidentiality in and around their work for the organization.
Everyone has his/her own definition of confidentiality, so the first content area would be defining confidentiality the way the organization does. In a content outline it might look like this:
It is important to note that when training on subjects that are less tangible, the content outline becomes increasingly important. It keeps the training focused from the beginning. Here is a brief outline to suggest ways you can organize your content for more effective training sessions.
In Order to Organize the Content
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Portland State University Training for Managers of Volunteer Programs
Institute for Nonprofit Management
Department of Extended Studies
Portland State University’s Volunteer Engagement and Leadership certificate program offers classes all semesters throughout the year. Recruiting volunteers is the first class in a series of six courses and covers the organization of the recruitment effort. It includes the impact of societal changes on volunteering, practical strategies for organizing recruiting include conducting needs assessments, strategic planning, and position descriptions. There is also information on the basics of marketing in the volunteer arena, advertising and promotions, screening and the utilization of volunteer recruiting teams.
The second class in the series is training volunteers. It moves the student from understanding the concepts of how adults learn to organizing content, writing learning objectives, and writing a training plan. Both classes will be offered during winter semester, beginning in January 2010.
Class is fully online
For registration assistance phone (503)725-4822 or Toll Free: (800) 547-8887 ask for ext. 4822
Online contact: http://www.extended.pdx.edu/degrcomp/programs/v_engagement.php
Portland State University’s Institute for Nonprofit Management and the Department of Extended Studies have partnered to offer an educational series designed to build your volunteer program to standards of excellence and provide professional development for you.
Volunteers are engaged in programs and projects around the world in new and exciting ways. Recruiting and organizing them is art and science. This new program teaches you cutting edge strategies to engage volunteers.
The Volunteer Engagement and Leadership Program (VELP) offers two formats to educate professionals and others on how to successfully engage and lead volunteers. Formats provide hands-on practical exercises and experiences for learners at all levels to enhance their work with volunteers.
Learning Option 1 -
Online course in Volunteer Engagement and Leadership-Students from around
the world engage in first class instructions from seasoned veterans in
the organization of a volunteer program. Topics include recruiting,
screening, planning, marketing, supervision, evaluation, and recognition,
to name a few. This is an asynchronous class. For more information
visit the PSU Web site.
Learning Option 2 - Online learning is not for everyone, so the Institute for Nonprofit Management provides the same content as the online course, but in a face-to-face format. Visit the INPM Web site for more detailed information on the open enrollment Institute or one tailored to a single group. http://www.extended.pdx.edu/degrcomp/programs/v_engagement_training.php
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Ohio Directors Hold Annual Conference In October
"If Disney Ran Your Hospital. . .some things you would do differently" is the theme for the Ohio Society of Directors of Volunteer Services in hospitals. Dates are October 15 & 16, 2009 at Cherry Valley Lodge in Newark, Ohio. For more information contact Margaret Galla
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VOLUNTEER MANAGEMENT TRAINING IN MICHIGAN
Thursday, November 12, 2009
Time: 8:30 am – 3:30 pm
Whether you involve people in community service, civic engagement, social service or volunteer programs, this full-day workshop will present exciting recruitment, job design, management and retention strategies to involve these resources. Learn successful techniques to deal with the needs of both volunteers and organizations in today’s economy.
Nancy Macduff is an internationally recognized trainer and author. In addition to publishing books with practical techniques to deal with recruitment and retention, she offers online classes through Portland State University (Oregon) and a training newsletter (Volunteer Today.com). She will present concepts and guide interactive exercises to develop useful and creative strategies to effectively engage today’s volunteers in programs of nonprofit, governmental and for-profit organizations. The workshop provides the opportunity to assess the effectiveness of your volunteer program and make plans to enhance and improve it.
Online registration available at:http://www.esc-detroit.org
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COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to 300 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://tltc.shu.edu/npo/. Thank Roseanne Mirabella, of Seton Hall University for keeping up with this list.
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