|VolunteerToday.com ~~ The Electronic Gazette for Volunteerism|
| ASK CONNIE
VT readers ask questions about volunteer management
and administration. Ask Connie, an experienced volunteer manager, consultant
and trainer, provides the answers for all to see.
I’m new in my position as volunteer program manager and I’m filling a position that has been vacant for nearly 6 months. The files seem to be in a mess and I’m not sure where to begin to see what’s missing and what needs to be updated. Where should I start?
New in New York
Dear New in New York:
I suggest that you use the checklist below to assess the current state of your program’s infrastructure. In fact, I recommend that these items be reviewed annually because it’s so easy to let them slide.
I often hear about “best practices” in volunteer management. What are your favorite best practices?
I’m so glad you asked this question because I do, indeed, have my very own Top Ten list of best volunteer management practices:
I worked for a national organization for 10 years, and we utilized volunteers from all across the U.S. as trainers, facilitators, and public speakers. I developed an application form that you could easily adapt for your use. The categories of information that I sought were:
I compiled the information in a simple database so that it was always handy for placement of the volunteers.
Connie Pirtle, of Strategic NonProfit-Resources, has 15 years' experience in working with volunteers. She has consulted and/or trained for such organizations as the Washington National Cathedral, Anchorage Symphony Orchestra, Chamber Music America, and the Association for Volunteer Administration.
Send your questions to Connie
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