| Volunteer Training and Professional
The Training page for Volunteer Today has historically focused on tips for trainers. Each issue will now have information on some aspect of professional development for managers of volunteers and some articles on how to be a better trainer of volunteers. The author of this page, Nancy Macduff, is open to ideas and suggestions from readers on what might be useful information in the area of professional development. You can email her at: email@example.com.
~ August 2008 ~
Learning the Steps
Do you teach the volunteers the “steps” in a process, elements of confidentiality, mission of the organization, or other things that might be hard to memorize. One way to help “cement” the learning is with a simple puzzle. Get the steps on card stock. Then cut the steps into jigsaw puzzle pieces, not too small. You can give each person or a small group the puzzle parts and have them reassemble in the proper order. It can help people solve problems together and it is also a reminder of the steps or process you are trying to teach.
Teaching someone to delegate responsibility is more than just telling them to do it. It needs to be made as real as possible. This exercise physically illustrates the concept that delegating real responsibility to someone can get the job done more efficiently.
Supplies: balloons (blown-up) with tags. Each tag represents a job often carried out by a member of a committee or work group
Exercise: Ask a volunteer to come forward to “manage” or “lead” all the tasks represented on the balloons. Tell them that most people who lead tend to do the work themselves rather than delegate, so they should try to keep as many balloons in the air as possible. Give them one balloon to keep in the air, then another, and another, until all are in the air. The person may at any time call for assistance in keeping the balls in the air.
Training in Olympia, WA
Revitalizing Your Volunteer Programs: New Models, New People, New Strategies
Time: 9:30 AM - 4 PM
Registration information: http://www.volunteer.ws/
Sponsor: Volunteer Center of Lewis, Mason, and Thurston Counties
Training in Tacoma, WA in September
Recruiting, Recruiting, Recruiting
Wednesday, September 24, 2008
In today’s market different people want different things in their volunteering choices. Are you aiming your recruiting efforts at bringing in the people you need? What does your Web site say to different types of people and their volunteering choices for your organization? Here is a workshop that focuses on streamlining an existing recruiting effort to attract people with different skills and interests. Do some volunteer task analysis to expand the engagement of volunteers. Get feedback on your current recruiting strategies. Plan a campaign to recruit a specific type of volunteer. All enrollees must bring print information used in the recruiting effort—brochure, flyer, or copy of Web page aimed at recruitment.
Managing the Challenging Volunteer
Wednesday, September 24, 2008
1:15 p.m. – 4:00 p.m.
Most volunteers are amiable people ready and willing to do the tasks at hand. Some volunteers, however, present creative challenges, some are bossy, some do not follow the guidelines, and some are just plain cranky. Managing volunteers who present difficulties is likely the most challenging part of the volunteer administrators task. How to cope with the “difficult” volunteer.
This workshop distinguishes between those who are creative and how to effectively channel that creativity and those who are detrimental to the overall program. Discuss with your colleagues strategies to handle your challenges in managing people. Start with some background on what motivates people to volunteer and go away with new ideas or practical tips on how to cope with that challenging volunteer.
Sponsor: The Nonprofit Center of Tacoma and South Puget Sound
Trainer: Nancy Macduff
Nancy Macduff is an internationally recognized trainer and author on volunteer management and administration, with nine books on volunteerism to her credit. She served 15 years as Executive Director of a nonprofit youth agency and six years as the coordinator of a government volunteer program. Her client list for training and consulting includes such organizations at Red Cross, United Way, Kennedy Center for the Performing Arts, Washington State University, Portland State University, Cooperative Extension Services, Girl Scouts, Camp Fire, Points of Light, and National Park Service.
COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to 200 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://tltc.shu.edu/npo/. Thank Roseanne Mirabella, of Seton Hall University for keeping up with this list.
A Service of MBA
Publishing-A subsidiary of Macduff/Bunt Associates All materials copyright
The content of all linked sites are beyond the control Volunteer Today and the newsletter assumes no responsibility for their content.