The Training Page of Volunteer Today has practical trainer techniques and activities to make orientation sessions more productive and valuable. There are also ideas to help enhance the professional volunteer manager's training level.
~ January 2007 ~ Topics
Handling Disruptive Questions
Training is clicking along and someone interrupts with a disruptive question or the same person asks question after question after question, rarely with a point. Here are some tips to handle that individual.
We now have downloadable books available in PDF format. Check out our online bookstore for Handling Problem Volunteers by Steve McCurley and Sue Vineyard now available electonically.
Tips on Speech Notes
Managers of volunteer programs are frequently in the position of speechmaker, rather than trainer. The person goes to the local service club or college class and presents information on programs and volunteer opportunities. In most cases the person uses notes (and if you are not, you should) to make key points. Here are some tips on making a polished speech when using notes.
Experiential Learning Model
Experiential Learning is much talked about in adult education. It is a model of training that fully engages a learner, based on something he/she has actually experienced. In reviewing the effectiveness of training it is helpful to use the model for experiential learning and see if you are providing the opportunity for all the steps in the model. There will be a higher retention rate if you do so. For some, this diagram is review, for others a new notion about how to organize training.
1. Experiencing is the activity phase of training (talking at someone is not experiential). There is an exercise, case study, sharing, or group problem solving.
There are those who believe that the process starts over again when the learner reaches the application stage, as new experiences guide them to new learnings, hence the broken arrow in the diagram above.
COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to 200 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://tltc.shu.edu/npo/. Thank Roseanne Mirabella, of Seton Hall University for keeping up with this list.
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