|VolunteerToday.com ~~ The Electronic Gazette for Volunteerism|
| ASK CONNIE
VT readers ask questions about volunteer management
and administration. Ask Connie, an experienced volunteer manager, consultant
and trainer, provides the answers for all to see.
~ August 2007 ~ Topics
I am a volunteer coordinator for a small hospice. I am having a hard time recruiting volunteers; we have billboards posted, signs posted, and an ad in the newspaper. To no avail, we cannot get volunteers. When they come in and want to fill out the necessary paperwork, they ask how much they get paid and then never come back. We have gone to senior centers, churches and local businesses. Any advice you have on the subject would be greatly appreciated.
best advice is to do target recruiting. This means that you look at your
various volunteer position descriptions and identify the "types"
of people who would be appropriate based on your needs (time availability,
skills required, etc.). Then figure out how you can get your recruiting
message to those types of people. For example, if you need people who
can volunteer on weekdays, then retirees, homemakers, and students are
the "types" of people who might be most suitable. You could
send emails to the members of any local retired persons organization,
such as AARP or a teacher's organization or whatever. Just contact the
organization and ask if you can provide them with a recruiting message
to be sent to their members. If there are AARP chapters in your area,
ask to make a live presentation to their members. Your enthusiasm for
the work your hospice does is the best "selling point" you have
and face-to-face presentations have a greater impact than the printed
word. If you're targeting students, visit with the student advisors at
your local colleges and/or universities. Ask for their help in getting
the word out. You might even be able to identify a professor who'd be
willing to let his/her class volunteer for you as an "assignment."
I work for a not-for-profit hospital and want to start a Volunteer Program for the Employees. I have worked with volunteers for 30 years and I am not sure where to start.
The Points of Light Foundation in Washington, DC, has an excellent manual on "How to Start an Employee Volunteer Program." It's available as a free download at:
I am Director of Volunteer Services at a hospital and have been ask to measure our volunteer retention rate. What would be the most effective method for doing this?
My colleague, Nancy Macduff, has written an excellent piece on Volunteer Attrition and how to calculate it (copied below). It is taken from her book, Building Effective Volunteer Committees, Second Edition, available for sale at the VolunteerToday.com bookstore. This article and others on recruitment and retention can be viewed at VolunteerToday.com's "Recruitment and Organization of Volunteers" page.
Calculating the Attrition Rate of Volunteers
Calculating attrition rate is an important task for volunteer managers. What is your turnover rate of volunteers? Here is a five-step approach to calculating attrition rate:
Connie Pirtle, of Strategic NonProfit-Resources, has 15 years' experience in working with volunteers. She has consulted and/or trained for such organizations as the Washington National Cathedral, Anchorage Symphony Orchestra, Chamber Music America, and the Association for Volunteer Administration.
Send your questions to Connie
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