MANAGEMENT & SUPERVISION
Find tips to oversee the work of volunteers and practical suggestions to supervise them. Everything from ideas to help you work more efficiently to the latest in research on keeping volunteers happy and productive.
~ March 2006 ~ TopicsMinding Your International Manners
Pitching Your Ideas
Minding Your International Manners
Many volunteer programs deal with people, for whom the US or Canada is not their native land. Other volunteer programs send Canadians and US citizens out of the country to far-flung places. It is easy to offend, without even knowing that offense was given. Here are some gentle reminders that courtesy is a cross-cultural issues.
Interested in more information? Check out our online bookstore for Secrets of Leadership by Rick Lynch & Sue Vineyard and Risk Management: Strategies for Managing Volunteer Programs by Sarah Henson and Rick Lynch.
Conflict between volunteers or paid staff and volunteers does occur. The instinct is to get it solved quickly. Experts in conflict suggest the opposite. By the time the "conflict" reaches the ears of the person in charge the parties involved are looking for anything to blame on the other person. A meeting with each individual and some well-crafted questions can help you get to the bottom of the problem. And you might just discover that the "problem" has very little to do with the stated complaint. Here are some possible interview questions to get to the bottom of the problem.
Pitching Your Ideas
People who work with volunteers have good ideas for programs and projects. The person usually "pitches" his/her ideas in person to a supervisor, administrator, or executive director in a hallway, after a meeting, or in a more formal setting. One way to increase the possibility of moving from idea to project or program is with a written proposal.
The proposal can be formal or informal, but putting it in writing makes it harder for people to ignore, requires some work on your part, and gives the receiver something they can pass up the line to those with the money and power to make it happen. Here are some tips for writing up an informal proposal:
WSU ONLINE CERTIFICATE IN VOLUNTEER MANAGEMENT
Washington State University offers a Volunteer Management Certification Program through the Internet. Individuals around the world can earn a certificate in managing or coordinating volunteers, without leaving home. For more information, visit Volunteer Today's Portal site, Internet Resources. Look for the Washington State University listing. There is a hot link to their Web site.
A Service of MBA
Publishing-A subsidiary of Macduff/Bunt Associates All materials copyright