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VT readers ask questions about volunteer management and administration. Ask Connie, an experienced volunteer manager, consultant and trainer, provides the answers for all to see.
Send questions to AskConnieP@cs.com

~ November 2005 ~ Topics

Dear Connie:

I am very interested in some type of volunteer management accreditation. Can you give me some information on some online courses? I am a hospice volunteer manager. Are there courses that would better relate to that area or are they just general courses?


Dear Vicki:

The Association for Volunteer Administration is the national service organization for all volunteer program managers. They offer the only widely accepted accreditation, called a CVA (Certified Volunteer Administrator). You can visit their website to learn more about taking the exam.

Close to 200 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://pirate.shu.edu/~mirabero/kellogg.html.

Washington State University offers a Volunteer Management Certification Program through the Internet. Individuals around the world can earn a certificate in managing or coordinating volunteers, without leaving home. The Certificate Program contains four units: (1) Recruiting; (2) Training; (3) Management and Supervision; and (4) Evaluation and Recognition. Each unit has five modules. Instruction is based on short narrative sections, with exercises and activities for the learner. Each module ends with an assignment tied to the student's job. There is ample opportunity for feedback with other learners who are working on the same unit, through a discussion site. Assignments go to the four faculty members for comment and reaction. Learners can work at an independent pace, while staying in touch with experienced volunteer managers and other learners. For more information visit their website: http://capps.wsu.edu/vmcp/.

Do you have a question? Now you too can ask an expert!

Connie Pirtle, of Strategic NonProfit-Resources, has 15 years' experience in working with volunteers. She has consulted and/or trained for such organizations as the Washington National Cathedral, Anchorage Symphony Orchestra, Chamber Music America, and the Association for Volunteer Administration.

Send your questions to Connie at AskConnieP@cs.com.
Connie Pirtle
Strategic Nonprofit Resources
10103 Edward Avenue * Bethesda, MD 20814 * VOICE: 301-530-8233 * FAX: 301-530-8299

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