| MANAGEMENT & SUPERVISION
Find tips to oversee the work of volunteers and practical suggestions to supervise them. Everything from ideas to help you work more efficiently to the latest in research on keeping volunteers happy and productive.
Save Phone Time
Saving 3 minutes on each phone call of the day could add up quickly. How can you save time on phone calls? Here are some tips.
Interested in more information? Check out our online bookstore for Secrets of Leadership by Rick Lynch & Sue Vineyard and Risk Management: Strategies for Managing Volunteer Programs by Sarah Henson and Rick Lynch.
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Stifle Criticism 101
Volunteers serve on boards, committees, and serve clients or members. Frequently they have ideas about how to do things differently. Here are some phrases you can use to stifle that pesky creativity.
Retention of volunteers is based on PRIDE
(happy, satisfied feeling for having or achieving something).
WSU ONLINE CERTIFICATE IN VOLUNTEER MANAGEMENT
Washington State University offers a Volunteer Management Certification Program through the Internet. Individuals around the world can earn a certificate in managing or coordinating volunteers, without leaving home. For more information, visit Volunteer Today's Portal site, Internet Resources. Look for the Washington State University listing. There is a hot link to their Web site.
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