VolunteerToday.com~~ The Electronic Gazette for Volunteerism
Training Page of Volunteer Today has practical trainer techniques
and activities to make orientation sessions more productive and
valuable. There are also ideas to help enhance the professional
volunteer manager's training level.
In the surveys
of what people fear the most, snakes tops the list. But right behind it
is speaking in public. How can you calm those presentation
jitters? Here are some tips.
your "stuff." Be prepared. Never wing it, it only makes
those jitters worse. Practice the presentation out loud. Time it.
Do it for a small audience so you can "feel" the words and
be well prepared. Make a clear outline on paper with large type so
you can easily find you way. Outline your presentation rather than
writing out every word. It is too easy to get lost. The outline brings
you back to a point and the delivery will be more natural.
the part. Wear comfortable and lose clothing. Not too tight, not
too lose and old shoes. You should not be worrying about clothing
or sore feet when you are speaking. Look professional in an outfit
that gives you a sense of confidence.
before you begin. Walk to the podium or speaker stand and take
a breath. Look out at the audience and focus on a few faces, make
eye contact. Count to five and then begin. Focus before you start.
Running to the microphone and ripping into the presentation is only
likely to make you more nervous.
around, use your hands and arms. If the microphone system allows
it walk around, but be careful NOT to pace it distracts the listeners.
Moving gives more expression to your voice and energizes your body,
all positive things for eliminating those jitters.
evaluations can be dreary and dull. And the responses are usually
the same. In a PDF file (click
here to view) we offer an evaluation that uses faces to elicit
looks like this sample.
Length of Course
is a clever way to get a quick read on the response to a training
session. The numbers that correspond to the faces could be entered
into a data base like Excel and added to get more "statistical
figures" for doing an indepth analysis.
activities make for the best learning for adults. So why are they so
quiet when you ask questions? Maybe it is the type of question or the
trainers behavior that prevents a response. Here are some tips on getting
more responses from questions.
the question. Wait 15 seconds. Restate the question. Wait 15 more
seconds. Someone will respond.
questions everyone can answer. "Why might a volunteer be reluctant
to assume more responsibility?"
complex questions, allow time for a written response. Provide 3
x 5 cards with lines. Write question on easel paper or overhead.
Ask everyone to write an answer. Collect cards and redistribute.
Ask people to share the response they have, which is not their own.
questions that require estimates or guesses. "Which part of
this task will consume the most of your time while you are here?"
handout which has questions printed on it. Leave a space for answers.
Tell the group to use, as you will be asking them for responses
during the session on those questions.
PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
to 200 colleges and universities offer academic programs on nonprofit
and volunteer sector management. They are usually master's degree programs,
but not always. American Humanics sponsors undergraduate programs, as
well. If you are looking to push out the professional development window,
consider taking a course at one of these colleges. A full list resides
at http://pirate.shu.edu/~mirabero/kellogg.html. Thank Roseanne Mirabella,
of Seton Hall University for keeping up with this list.