The Board's Role in Program Monitoring
Boards usually know they need to monitor the organization's financial affairs but they neglect another important monitoring role: monitoring the programs. Monitoring doesn't mean micro-managing. It means being in touch with what the organization is doing!
The board should:
Boards should be flexible about outcomes. Frequently a very good program will not fulfill many of the anticipated outcomes but will have even more positive unanticipated outcomes - outcomes that result from realities that weren't envisioned at the beginning of the program. What the board wants to foster is "continuous improvement" for the next year, based on the analysis of successful and unsuccessful outcomes.
Program monitoring helps a board's fundraising ability because they will know and can advocate for the value of the programs. It also helps staff feel that the board really cares and recognizes what they are doing.
Jeanne Bradner can be reached at Jeannebrad@aol.com.
See our online bookstore for Jeanne Bradner's book on boards: The Board Members Guide: A Beneficial Bestiary and Leading Volunteers for Results: Building Communities Today, and Passionate Volunteerism.
Jeanne H. Bradner
Jeanne H. Bradner is an author, consultant, trainer and speaker on volunteerism, board development and leadership. She is the author of three publications, The Board Member's Guide, A Beneficial Bestiary and Leading Volunteers for Results: Building Communities Today and Passionate Volunteerism. She served as director of the Illinois Governor's Office of Voluntary Action, Midwest Regional Director of ACTION, and Executive Director of the Illinois Commission on Community Service. She is the volunteer program specialist for Illinois' Harper College Volunteer Management curriculum.
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