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VolunteerToday.com~~ The Electronic Gazette for Volunteerism


Visit this page for ideas, suggestions and hints to build volunteer recruitment capacity.

~September 2003~ Topics

The Dr. Is In And It is Free
at the
International Conference on Volunteer Administration
Cincinnati, Ohio October 15 – 18, 2003
Consultations on the Management and Administration of Volunteer Programs, World Renown Consultants Focus on Your Program:
Georgean Johnson-Coffey Mary Merrill
Nancy Macduff Connie Pirtle - Cancelled - updated 10/6/03

Doctor ImageMacduff/Bunt Associates, in association with individual consultants, offers FREE 30 minute consultations with one of four experienced managers of volunteer programs who are currently doing consulting and training on all aspects of volunteerism. Sign-Up NOW by emailing editor@volunteertoday.com and requesting a consultant and a time slot. We will post the updated schedules daily (or more often if needed). Reservations will be based on a first come, first serve basis. Time conflicts will be accommodated as much as possible. Sign up for an available consultation slot. They are limited. To see the schedule, click here then email us for your reservation. Then visit the MBA booth at the conference to meet your consultant. If slots are available, you will be able to sign up at the conferencealso.

Hope to see you at the 2003 ICVA Conference!

Grassroots Recognition

Recognition and appreciation of volunteers is not something you do to volunteers, but is rather a climate in an organization of acknowledging the work of everyone who contributes to the mission and purpose of the institution. Organizations that engage in appreciating the work of everyone build a working environment of trust and positive interaction between staff and volunteers. Here are some hints on how to do that.

Recognize overall abilities. Each volunteer or paid staff member has overall strengths; some have great far-reaching ideas, some are problem solvers, others are good summarizers. Acknowledge those skills, not just projects completed.

Let volunteers set goals. When volunteers set goals, and the means to achieve them, they are more likely toScreen Bean Planting Image complete the tasks.Then recognition for a job well done is more meaningful.

Think carefully about awards that set people apart. Get volunteers to set goals for their work. If they set goals and reach them, it is time for celebration and a reward of some type. But, day to day, do not create a competitive environment for volunteers.

Urge volunteers and paid staff to say thanks. Create a “brag board.” Make a simple and small paper form on which people can write a “brag” about the work of a colleague. Easy to post and fun for others to read. Keep some samples for the Volunteer Program Annual Report.

Be sure volunteers get to speak. Volunteers should be included in paid staff meetings with the chance to tell of accomplishments. And volunteers should include paid staff in meetings with the chance to say how well the paid staff team is progressing on a project that impacts clients or the work of volunteers.

Interested in more information? Check out our online bookstore for: "Volunteer Recruiting & Retention," by Nancy Macduff and "Recognizing Volunteers and Paid Staff," by Sue Vinyard.

Volunteer Recruiting Book Image Regonizing Volunteers Book Image

The Impact and Opportunities of Change

Change can have wonderful opportunities, but also serious challenges. Here are three situations, common in organizations with volunteers, that bring big changes to the manager of volunteers programs. Check out the opportunities each change offers and the potential challenges.

Type of Change Opportunities Challenges
A new leader, administrator, supervisor 1. Chance to educate someone new about the importance of the volunteers to the organization.
2. Chance to move in new directions with new leadership goals. Get out of ruts.
1. There will be new ways of working.
2. There will be changed expectations.
3. There may be a period of frustration for you and the new leader.
Launching new service or program 1. Bringing in new people.
2. More publicity and exposure for the program.
3. High energy for existing volunteers and staff.
1. Frenzy.
2. New connections with new people always presents challenges.
3. Making adaptations to new things can be challenging.
New technology 1. Make your work easier.
2. Make life easier for volunteers and paid staff.
3. Provide services more efficiently and effectively.
1. Get training at the head of the line.
2. Support others struggling with the change.
3. Giving up old ways.


The Points of Light Foundation has forms available to nominate volunteers and volunteer organizations for the Daily Points of Light Award. It is designed recognize individuals and groups that demonstrate unique and innovative approaches to community volunteering and citizen action, with a strong emphasis on service focused on the goals for children and young people set by the Presidents Summit for American's Future. The award is given five days a week, excluding holidays. If you would like nomination forms, call 202-729-8000.

By calling 1-800-VOLUNTEER in the U.S., individuals can be connected to their local volunteer center.
This is a national interactive call routing system designed to get volunteers connected to people who can help them volunteer.

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