The Electronic Gazette for Volunteerism
Find tips to oversee the work of volunteers and practical suggestions
to supervise them. Everything from ideas to help you work more
efficiently to the latest in research on keeping volunteers
happy and productive.
and others around the world have to balance the desire for privacy with
increasing government intrusion in order to battle terrorism. A study
in the United States by Harris Interactive, in February 2003, sheds
some light on attitudes related to privacy issues.
to 70% of Americans believe that consumers have lost all control over
how personal information is collected and used. In light of internet-use
monitoring at work, only 42% think not being monitored at work
is extremely important.
is interesting is the reaction to certain types of privacy issues by
age, region and race:
for or against by Age, Region and/or Race
of Northeasterners and Southeasteners favor the use.
53% of Midwesterners and 59% of Westerners agree that an ID card
of older Americans are in favor of expanded monitoring.
Only 34% of those ages 18 to 34 agree with the idea of monitoring.
and Latino/Hispanics are the most comfortable with the gathering
of information for security purposes; while African-Americans are
the most wary of all types of incursions into privacy.
& Security Checks
of Hispanics believe there needs to be stronger document and physical
security checking for travelers.
87% for Whites.
75% for Blacks.
of Hispanics approve expanded undercover surveillance of groups
under suspicion by the government.
85% by Whites.
57% by Blacks.
only 35% of Blacks believe there is sufficient protection.
46% for Whites.
48% for Hispanics.
information has implications for volunteer programs. Here are some questions
to ask yourself.
the information collected on the volunteer application essential for
the person to be equitably evaluated for the volunteer position? Are
we asking unnecessary questions?
many people handle or have access to volunteer applications?
type of security systems are in use to protect the privacy of the
volunteer database and/or the paper
trail upon which it is based?
the organization use the database in appropriate ways related to fund
raising? For example, individuals are asked if they wish to receive
information on fund raising activities and are not solicited unless
that is requested.
the requests for personal information explained to volunteers and
are they told how that is related to the job they will do for the
Dr. Is In And It is Free
International Conference on Volunteer Administration
Cincinnati, Ohio October 15 18, 2003 Consultations on the Management and Administration of Volunteer Programs,
World Renown Consultants Focus on Your Program:
Pirtle - Cancelled - updated 10/6/03
Associates, in association with individual consultants, offers FREE
30 minute consultations with one of four experienced managers of volunteer
programs who are currently doing consulting and training on all aspects
of volunteerism. Sign-Up NOW by emailing firstname.lastname@example.org and
requesting a consultant and a time slot. We will post the updated schedules
daily (or more often if needed). Reservations will be based on a first
come, first serve basis. Time conflicts will be accommodated as much
as possible. Sign
up for an available consultation slot. They are limited. To see the
schedule, click here then email us for your reservation. Then visit
the MBA booth at the conference to meet your consultant. If slots are
available, you will be able to sign up at the conferencealso.
to see you at the 2003 ICVA Conference!
talking down to an angry volunteer. Avoid saying things like, Youre
upset now. Why dont you calm down and well talk when
you are rational about this.
a slump? Come to work an hour early. Catch up on reading and paper
work. The sense of accomplishment should last for days.
sure each meeting you set up has an objective and agenda to accomplish
getting to the goal.
sugar coat volunteer positions. Be clear with people about the exciting
parts of a position, but also the more mundane aspects. Honesty
day, record a new voice message to tell people when you will be
available to take phone calls. Ill be in meetings most
of the morning, but working at my desk from 2 pm to 3:30 pm., then
more meetings. Please call me when I can take your call in person.
it takes longer than 10 minutes to compose an email message it is
better suited to a memo, meeting, or report.
make promises you cannot keep. Do what you say you will do.
manager of volunteers can recount the defeats, setbacks, or reverses
that have come his/her way over the years. A staff position lost or
never funded, a project killed, a promotion lost, a volunteer lost,
or the lack of support from a new administration. The way the manager
of volunteers handles reverses, positive or negative, can be part of
the employees work history for decades. The gossip
about someones behavior during a challenging time can impact the
opportunity for promotions, internal and external relationships, and
morale for the individual. Here are some tips on coping with lifes
a second opinion. Sometimes the best thing to do is evaluate what
happened. Hospitals do post mortems; social workers conduct staffings,
and football players watch the Sunday game on Monday morning. Find
the best person to help you evaluate what happened and your part in
the outcome. Have the individual help you assess the situation and
then make plans to set new goals or plans.
yourself with 100% commitment. Reverses at work can make people want
to give less than their best. Avoid this temptation. Yes, you are
hurt and want to slack off. Now is the time to show you are a team
player and can work at 100% or more!
a pro and con list. Try to be objective about the situation. List
the pros andcons of what has
happened. Admit to being disappointed by what happened, but avoid
seeing yourself as a failure.
Interested in assessing volunteer and
staff relations in your program?
State University offers a Volunteer Management Certification Program through
the Internet. Individuals around the world can earn a certificate in managing
or coordinating volunteers, without leaving home.
For more information, visit Volunteer Today's Portal site, Internet
Resources. Look for the Washington State University listing. There
is a hot link to their Web site.