Do Seniors Want to Learn New Things?
people need a variety of learning options according to the British Economic
and Social Research Council (ESRC). The good news is they are willing
learners. Many of those interviewed for the research reported that learning
stimulated intellect and provided pleasure. They credit learning with
helping them cope with change and believe that learning has a therapeutic
value to their physical health.
Case Studies: An Effective Training Tool
studies are often thought of as deadly dull, long, and too cumbersome
for volunteer training. Read on and you might change your mind.
Cases are an excellent technique to train volunteers for a variety of different tasks. The Short Case method is most likely the best for most types of training. A hospital volunteer who greets the public is in training. Provide several cases or scenarios, taken from real events, on the behavior of those visiting the hospital. The group then discusses how to handle each situation. Following group discussion, the trainer debriefs the activity by having each group explain how they would handle each of the cases. This provides for lively conversation, allows the trainer to remind people of hospital policies, and when it is necessary, to call for help from a more experienced volunteer or staff member.
The Live Case could be used in training people who volunteer to work at an animal shelter. No better way to learn about a volunteers abilities with animals then handing them a leash and asking them to perform the skill being taught. That is a Live Case.
Next time you plan training, consider the value of cases to the learners and the learning process.
Interested in more information? Check
out our online
bookstore for An Introduction to Helping Adults Learn and Change,
authored by Russell D. Robinson.
COLLEGE PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to 200 colleges and universities offer academic programs on nonprofit and volunteer sector management. They are usually master's degree programs, but not always. American Humanics sponsors undergraduate programs, as well. If you are looking to push out the professional development window, consider taking a course at one of these colleges. A full list resides at http://pirate.shu.edu/~mirabero/kellogg.html. Thank Roseanne Mirabella, of Seton Hall University for keeping up with this list.
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