VolunteerToday.com
~~ The Electronic Gazette for Volunteerism
TRAINING
The
Training Page of Volunteer Today has practical trainer techniques
and activities to make orientation sessions more productive
and valuable. There are also ideas to help enhance the professional
volunteer manager's training level.
The Association for Volunteer Administration holds its international
conference October 15 18, 2003 in Cincinnati, OH. The
conference holds workshops, seminars and plenary sessions for the beginning
volunteer manager or more experienced ones. Speakers include Marty Evans,
President of Red Cross, Chris Downie, of SparksPeople Service, and Courtney
Anderson. Sessions are held in two conference hotels, the Hyatt Regency-Cincinnati
and Hilton Netherland Plaza. For more information on registration visit
the AVA web site at http://www.AVAintl.org.
Do you manage a library volunteer program? Here is a conference for
you. Prior to the Association for Volunteer Administration in October
(see above), the Public Library of Cincinnati and Hamilton County are
hosting a conference, "Building Library Volunteer Resources: Successful
Approaches for Excellent Service" on October 15, 2003. Nationally
recognized library volunteerism experts will share strategies and techniques
for highly effective library programs using real life models and examples.
Staff from all types of libraries will network, share insights, and
explore ways to build volunteer involvement. For more information on
this conference contact: Georgean Johnson-Coffey at georgeanjc@aol.com
or call 260-338-1414 or Mary Merrill at marymerrill@merrillassociates.net
or call 614-262-8219.
Volunteers
are often asked to complete a multi-layered procedure or process; check
someone into an event or facility; process money, check something in
or out, complete a report and submit it. Training for these processes
or procedures usually consists of sample forms and a brief lecture on
how to do it. Sometimes that works, but including some interactive exercises
into this type of training can enhance the levels of retention for the
learner.
Here
are some ways to make the teaching of procedures or processes more interactive:
Ask
the participants to demonstrate the process or procedure, using
other people in the session in the demonstration.
Create
several different scenarios that require the use of the procedure
and ask each learner to demonstrate how he/she would implement the
steps. Have the volunteer demonstrate it for the rest of the group.
Create
large laminated cards with each card carrying only one part of the
steps in the procedure or process. Give each participant one of
the cards. Then ask the group to arrange themselves in the correct
order. A variation on this would be to give different scenarios
that would require a different sequence in the procedure. Read the
scenario and have the group rearrange the steps. Be sure to discuss
the changes after each move.
Moving
people around to work with new people is a useful part of training.
Here are some ways that pairs or teams can be formed for a new learning
activity.
Find someone who hates the same vegetable you hate.
Find someone who has a car the same color as yours.
Find
someone who has the same type of pet you have.
Find
someone who hates a specific creature the way you do (examples, beetles,
spiders, toads, frogs, snakes, caterpillars, dogs, cats, birds, etc.).
Find
someone who likes the same movie you do.
Find
someone who is wearing clothing that is similar in color to yours.
Find
someone who would enjoy the same vacation spot (beach, mountains, just
staying home, theme park, etc.).
Interested in more information? Check
out our online
bookstore for An Introduction to Helping Adults Learn and Change,
authored by Russell D. Robinson.
Interested
in assessing volunteer and staff relations in your program?
COLLEGE
PROGRAMS ON NONPROFIT AND VOLUNTEER MANAGEMENT
Close to
200 colleges and universities offer academic programs on nonprofit and
volunteer sector management. They are usually master's degree programs,
but not always. American Humanics sponsors undergraduate programs, as
well. If you are looking to push out the professional development window,
consider taking a course at one of these colleges. A full list resides
at http://pirate.shu.edu/~mirabero/kellogg.html.
Thank Roseanne Mirabella, of Seton Hall University for keeping up with
this list.