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| ~ August 2002 ~ Topics
- A Question from Ask Connie
- Calculating the Cost of a Volunteer Hour - Canadian Style
- Networking Opportunity for Museum Staff
- Coping with a Death
A Question from Ask Connie
The subject of volunteers and fundraising has many layers and
variations. The one that many volunteer program managers struggle
with is whether or not to solicit financial contributions from
their direct-service volunteers (not volunteer board members
or trustees). I'd like to hear from you!
Are the volunteers in your organization solicited for financial
contributions? If so, how? If not, why? Please send your responses
to me AskConnieP@cs.com,
and I'll share the results of this informal poll in my September
Thanks for your help and Happy Summer!
Calculating the Cost of a Volunteer Hour - Canadian
A question from a Volunteer Today reader provided the
impetus for this writer to investigate how Canadian volunteer programs
calculate the value of a volunteer hour for the purpose of reporting the
value of volunteer services. In the usual thorough Canadian style there
were several suggestions.
- Statistics Canada estimates the average hourly wage in 2001, excluding
overtime-- at $16.39.
- The Canadian Centre for Philanthropy ordered and paid for a table
to measure economic value by matching tasks with a class of occupations
to calculate a wage rate. This allows a program to match actual rates
of pay with tasks completed.
- The Centre for Philanthropy also urges organizations to use their
internal wage rates as a way of determining the value of a volunteer
hour. This should include the cost of such things as annual leave, vacation
time, and other such benefits.
- Human Resource Development Canada has a Toronto Wage survey 2001.
This can also provide wage rates for occupational classifications.
- David Ross (1994) wrote How to Estimate the Economic Contribution
of Volunteer Work. It is a publication of the Department of Canadian
- Weekly average earnings are available through Statistics Canada http://www.statcan.ca/english/econoind/indic.htm.
- The Canadian Center for Philanthropy has other sources as well. http://www.ccp.ca.
| October 9-12, 2002 - International
Conference on Volunteer Administration, Denver, CO, Adams Mark Hotel,
sponsored by the Association for Volunteer Administration, for more
information click on the graphic above.
Networking Opportunity for Museum Staff
The American Association for Museum Volunteers
announced the launch of a listserve to foster communication among members,
museum volunteer managers, volunteers, and others interested in volunteer
issues, especially in the museum setting. The list is moderated and
you can subscribe by sending an email to AAMVlistserv@mna.mus.az.us.
Be sure to write the word subscribe in the subject line. You will receive
a confirmation via email.
Coping with a Death
In the life of any volunteer program
there is death. A volunteer dies, staff member, relative of volunteer
or staff member, client or member. It often falls to the manager of
the volunteer program to help people cope with the death. Here are some
- Acknowledge the death. There is no point in hiding or ignoring
the fact that a person has died. Put a notice in the newsletter,
with information about memorial gifts, what the organization has
done to acknowledge the death, and suggestions for volunteers
who wish to remember the person. You need to check with the person's
family so you are doing what is appropriate and acceptable to
- Encourage the offer of condolences to the family. Encourage
volunteers and/or staff to send cards, take food, or offer personal
words of condolence. Even suggest some things to say. "I
am so sorry for your loss." "I am sure this is a difficult
time for you and I wanted you to know I was thinking of you."
- Help volunteers to understand they need to follow the lead of
family and friends. If a volunteer encounters someone who was
close to the deceased it helps to have an idea of what to say
and do. Urge them to listen if the person wants to reminisce about
the individual. If they cry, offer a tissue and say, "I just
cannot imagine how difficult this must be for you."
- Avoid saying, "I know just what you are going through."
Even if the volunteer has lost someone, grief is very personal
and is experienced differently by different people. And, this
type of statement moves the focus from the person who is grieving
to the person who is talking.
- Determine ways to be helpful. Volunteers can help out with a
loss by filling in for the person until a replacement can be found
or they can complete tasks the person started. The volunteer manager
best coordinates this, so people are not duplicating efforts to
- Do not avoid mentioning the deceased. It is helpful in the grieving
process to remember the funny and positive things the person did,
for example, "As we do this I am reminded of how Bob always
complained about this task, but he sure was here to help year
in and year out. I will miss him."
- Acknowledge the loss in an official way. During annual recognition
events you can acknowledge losses of the last year. It can be
an honor roll of those who contributed in the past and will be
WSU ONLINE CERTIFICATE IN VOLUNTEER
Washington State University offers a Volunteer Management
Certification Program through the Internet. Individuals around the world
can earn a certificate in managing or coordinating volunteers, without
leaving home.For more information, visit Volunteer Today's Portal site,
Internet Resources. Look for the Washington State University listing.
There is a hot link to their Web site.
ASSOCIATION FOR LOCAL GOVERNMENT VOLUNTEER
MANAGERS SEEKS MEMBERS
The National Association of Volunteer Programs in
Local Government (NAVPLG) is an association of administrators, coordinators
and directors of volunteer programs in local government. Its purpose is
to strengthen volunteer programs in local government through leadership,
advocacy, networking and information exchange. NAAVPLG is an affiliate
of the National Association of Counties and is seeking affiliate status
with the National League of Cities.Cost is $20 for individuals and $75
for group local government membership. An affiliate membership is $25
and is intended for those who are not local government members but may
have an interest in the group. There is a quarterly newsletter, national
network, and access to NACo's Volunteerism Project.For more information
contact Glenis Chapin, who is a member of the Executive Committee. She
can be reached by phone at 503-588-7990. Be sure to mention you read about
this in Volunteer Today.
Copyright 2002 by Nancy Macduff.
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